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LucyIQLucyIQ for franchise systems & multi-location businesses

Every location answers the way head office would.

Publish your manual once. Every location’s staff get the same right answer in seconds — plus their own local details. One bill. Nothing for franchisees to set up.

Every location“What’s our returns policy?”

From $59 per agent, per location, a month · minimum 3 locations · bulk discounts from 21 locations · add or remove locations any time.

Your locations, near you
Your brandFranchise manualLive
shared to every location
Ponsonby+ its own hours & staff
Takapuna+ its own local offers
Riccarton+ its own contacts
Hamilton+ its own pricing
Instantfrom publishing a policy to every location answering from it
One billyou pay once; franchisees never see a checkout
24/7every location answered, day and night
Same daya network can be live the day it buys

How a LucyIQ franchise works

Publish once. Every location answers. You see the whole picture.

Lucy is the AI assistant your staff ask questions. Each location runs its own; head office holds the manual they all answer from. Here is one day across a network.

Down — head office publishesUp — questions and escalationsLocal knowledge — outranks the manual
5Locations on one bill
0Questions answered today
0Sent to head office
0hHours saved today
Ponsonby Takapuna Riccarton Hamilton Te Aro Mount Maunganui Head officethe manual · one bill
Example network — your locations, your manual
Moment 1 of 8 · 08:55
See it on your own franchise →
The problem we solve

Every location asks the same questions. Answer them once.

Franchises live and die by consistency. LucyIQ turns your manual into an agent every location shares.

The same answer, everywhere

No drift, no folklore, no “that’s how we do it here”.

Current the moment you publish

Update the manual once. The next question, at every location, gets the new answer.

No more phone-tag to HQ

Staff stop interrupting managers. Managers stop interrupting you.

Your best manager can only be in one store at a time. Your manual can be in all of them — answering, correctly, at 7am on a Sunday.

Why franchisors choose LucyIQ

What you'll see from day one

Your whole network, in one honest picture.

Every location's agent answering questions, saving your teams hours, and getting smarter together — measured, never guessed. Here's a live example for the US.

LucyIQ Franchise HQInsights Live example · sample data
141 hrs
Time saved this month
across your network
0
Questions answered
by your locations
0
Active locations
all live
0%
Answer confidence
visitors rated helpful
0
Questions for head office
waiting for an answer

Time saved across your network

Last 12 completed months ▲ +18% vs the previous quarter

Activity — last 30 days

Questions answered each day

The network gets smarter

This month
0answered by head office
shared to every location
0answered by your franchisees
between them, handled locally

89% rated helpful, network-wide · 141 hrs of your teams' time saved

Locations, ranked by time saved

Your locations in the US
#LocationTime saved this month12-week trendvs avgConfidenceStatus

"vs avg" compares a location to your network average; the trend line is its weekly answers over 12 weeks; confidence is the share of answers visitors rated helpful. Every figure comes from usage — the only thing LucyIQ measures. Estimated time saved is deliberately conservative.

See it live

Try a Team Expert — it answers like your best manager.

Trained on a sample manual for a fictional coffee franchise, Harbour Roast. Ask it how to open the store — then ask something that isn’t in the manual, and watch it go to head office instead of guessing.

Try: “How do I open the store?” · “How do I make a flat white?” · “Can I get a staff discount on my day off?”

Free franchise demo

See LucyIQ run a franchise

Try a live franchise demo now, or we’ll build one free on your own brand and manual — no signup.

We build it for you, free. Real answers from your real manual.
Give it a plan

Simple, per-location pricing.

Choose your locations, then the agents each one gets. One price, everything included, bulk discounts as you grow.

Franchise plan
$59 / agent / location / month

That’s under $2 a day for an expert in every store.

  • ✓ Every location answers from your manual
  • ✓ Local details always win
  • ✓ Run every location from head office
  • ✓ About 7,500 questions a month per agent* · 7 manager logins per agent + 30 staff logins per location · talk instead of type · your branding only
  • ✓ One card — franchisees never see a checkout
How many locations?
3 minimum
What will each location get? Add an agent and give it a job. You can add the same type more than once.

3 locations × 1 agent · $177 / month

Start with 3 locations as your pilot. 100+ locations — contact us. Add or remove locations any time.

Busy network? Top-upsA shared top-up for the whole network, from your head-office dashboard: $200 / $375 / $700 for about 75,000, 150,000 or 300,000 more questions answered*.

*Estimates, based on the average question and answer. Longer answers use more.
What every location gets

Every location, full strength.

One plan, four agent types, every location fully loaded. Tap any i for detail.

What each location's agent can do
Per locationTeam ExpertFor your staffHelpdeskFor your customersAsk-Us AgentFor your websiteSalesFor your pipeline
Included at every location
Ask by voice instead of typing✓✓✓✓
Your branding, LucyIQ removedNetwork-wide✓✓✓✓
Send ticket emails from your own domain✓✓✓✓
Questions answered a month*Per assistantAbout 7,500About 7,500About 7,500About 7,500
Staff logins+ 30 ask-only staff per location7per assistant7per assistant7per assistant7per assistant
Knowledge storagePer location0.5 GBper location0.5 GBper location0.5 GBper location0.5 GBper location
Reads your shared hub manualLocal details always win✓✓✓✓
What each one is built for
Private to your team, never public✓———
One source of truth across sites & shifts✓———
Resolves support in chat, then raises a real ticket—✓——
Ticket categories routed to the right team—✓——
Customers rate your support—✓——
Answers on your website 24/7——✓—
Links customers to the right page or PDF——✓—
Knows what you sell, and recommends it———✓
Turns quiet browsers into leads———✓
Spots what customers want that you don’t sell yet———✓
Run the whole network from head office
Franchise HQ consoleRun the whole network from one place✓✓✓✓
Add or remove locations any timeNo repeat checkout, ever✓✓✓✓
Decide what each location can changeLock it to your brand, or delegate✓✓✓✓
Open any location's Lucy to helpAccess is logged for them to see✓✓✓✓
Locations can “Ask head office”Your reply stays an internal note✓✓✓✓
Network-wide insightPatterns, never conversations✓✓✓✓
One bill, billed per locationFranchisees never pay✓✓✓✓
A leaving location keeps its own knowledgeYours stays yours✓✓✓✓
Ask the franchise assistant

Still have questions? Just ask.

Our AI franchise assistant answers from the LucyIQ franchise, sales and support knowledge — instantly, any time. Tell it about your network and it will point you the right way.

How it works

Live the same day. Four steps.

1

Choose your locations

One checkout, one card. Minimum three locations; add more any time.

2

Add each location

A name and an owner’s email — or a spreadsheet. Each location is live instantly, with its own agent. The owner gets a one-click sign-in link in your brand’s name. No password to set.

3

Publish your manual

Upload your documents. Every location answers from them in seconds. Local details always win over the manual.

4

Decide what each location can change

Hours and local details to them. Your brand stays yours. Franchisees never see a price or a checkout.

Data & trust

Control, without surveillance.

You see patterns, not people

Head office sees what the network asks and what the manual doesn’t cover yet — never a location’s individual conversations. It can see who has signed in and how often each person asks, never what they asked.

Franchisees own their data

A location that leaves keeps its own local information. Their content is theirs; your manual stays yours.

Private by design

Each location sees only its own information plus your manual — never another location, never another brand. Your manual is answered to signed-in staff only, never to customers on a public chat, unless you mark an assistant as safe for customers.

Questions franchisors ask us

Frequently asked questions

What does this actually do for my franchise?

Your manual becomes an expert every location can ask. Staff get the answer instead of phoning a manager or head office — the same right answer in every location.

Can it make things up?

No. It answers only from your manual and each location’s own information. If something isn’t covered, it says so and sends the question to head office.

Who can see our manual and our data?

Only your network. No location sees another’s, nothing is shared with other businesses or used to train public AI, and head office sees patterns, never a location’s conversations.

Who pays?

You do — one subscription, one card. Franchisees never see a checkout or a price. Per-location statements let you recover costs if you choose to.

Can I control what each location can change?

Yes. Lock the look and tone to your brand; hand over what’s local, like hours. Anything you lock, a location can only request.

Can someone else run it for me?

Yes. One tick makes someone your head office administrator: they run locations, the manual, escalations and the team. They can add locations and capacity, which changes what you pay. The card, the invoices and ending the plan stay with you.

What if a franchisee owns several locations, or sells one?

A franchisee who owns more than one location moves between them from one menu. If a location is sold, head office changes its owner in one step, and the location keeps its knowledge, team and allowance.

How do our documents get in?

Upload them or email them: head office and every location can email documents straight into their assistant’s knowledge. A location’s assistants can share each other’s documents, and staff material is never served to customers. All included.

How do I know every location saw an update?

Post an update and ask every location to confirm they have seen it. You see who has and who has not, and can remind the rest.

What if we have a very busy month?

Head office can add extra capacity for every location in one click. It is charged to the card on file.

What if a payment is missed?

Your locations keep working through the grace period, and everything is restored the moment you pay.

Am I locked in — and what if a location or the whole network leaves?

No long lock-in. Add or remove locations any time from the console — growth is prorated and a reduction takes effect at the end of the term. Because every location is its own independent site with its own local knowledge base, a location that leaves keeps that local knowledge; only its access to your shared manual ends when you remove it. Your content stays yours, theirs stays theirs.

Built for you, free

Want to see it on your own franchise?

We’ll build a working demo on your own manual — free, no sign-up. Then start with three locations and add more any time.

Get a free demo built for your franchise

Tell us about your brand and we’ll build a working demo on your own manual — free. No signup, no obligation.

How many locations? * 10
What should it do? *

Your demo builds instantly — we’ll email you the link in a moment. We’ll also check in personally to see how you’re getting on.

Give your whole network one brain.

Publish once. Every location answers — on your brand.